Privacy Policy

1. Who We Are

Signal Prairie ("we," "us," or "our") operates the Signal Prairie sales intelligence platform at signalprairie.com. We provide lead management, territory organization, and sales workflow tools for B2B, hospitality, and service teams. Questions about this policy can be directed to hello@signalprairie.com.

2. Information We Collect

We collect information in the following ways:

• Account data: When you create an account or are invited to the platform, we collect your name and email address.
• Usage data: We collect information about how you interact with the platform, including pages visited, features used, and actions taken within the app.
• Lead and business data: Data you import, generate, or enter into the platform about third-party businesses and contacts for your own sales outreach purposes.

3. How We Use Your Information

• To operate, maintain, and improve the Signal Prairie platform
• To create and manage accounts and onboard new users
• To communicate product updates, announcements, and support responses
• To provide AI-powered lead generation, enrichment, and sales intelligence features
• To process subscription payments and manage your account
• To detect and prevent fraud, abuse, or security incidents

4. Sharing Your Information

We do not sell your personal information. We may share data with trusted third-party service providers who help us operate the platform (such as cloud infrastructure, payment processors, and AI services), strictly for the purpose of delivering our services. These providers are contractually obligated to protect your data.

We may disclose information if required by law or to protect the rights, property, or safety of Signal Prairie, our users, or the public.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting hello@signalprairie.com.

6. Cookies & Tracking

We use essential cookies and similar technologies to operate the platform (session management, authentication). We do not use third-party advertising cookies. Usage analytics may be collected to help us understand how the platform is used and to improve it.

7. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at hello@signalprairie.com. We will respond within 30 days.

8. Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the platform after changes constitutes acceptance of the updated policy. For material changes, we will notify users by email or via in-app notice.

10. Contact Us

For any privacy-related questions, requests, or concerns, please contact us at:
hello@signalprairie.com
Signal Prairie · United States